Live Webinar
Creating a Remarkable Practice: Communication and the Patient Experience
Tuesday, April 30, 2024
1:00pm–2:00pm EDT / 10:00am–11:00am PDT
1 CE Credit
Cost: Free
Words are powerful, and the right words can have a significant effect on case acceptance. Even the smallest details can have a profound effect on your patients’ trust and value of your dental office.
This course discusses how to leverage marketing techniques to make your patient communications more effective. Discover why patients respond the way they do and how to build trust to cultivate loyalty, treatment acceptance, and referrals.
Educational Objectives
Upon completion of this course, you will have a better understanding of:
- The most important moments in a service transaction
- Effective words to use in key patient transactions
- How to add moments of delight to the patient experience
- Powerful ways to increase case acceptance
Sign up
Continuing Education (CE) Credit
Continuing Education (CE) Credit for this course will be issued by a PACE AGD provider and will be accepted for AGD subject code 550 (Practice Management). To receive CE, you must watch the webinar live and participate in the polling questions.
Speaker
Fred Joyal
Author and Co-Founder of 1-800-DENTIST
A nationally recognized speaker, Fred is the author of two best-selling books, Everything is Marketing: The Ultimate Strategy for Dental Practice Growth, and Becoming Remarkable: How to Create a Dental Practice Everyone Talks About. He was the co-founder of 1-800-DENTIST and is considered the leading authority on dental practice marketing. Calling on his 30+ years of experience in consumer marketing to dental patients, Fred uses a lively and entertaining approach to help practices maximize their production and long-term success. His website is www.fredjoyal.com.
Have any questions? Contact webinar@rectanglehealth.com
