LIVE WEBINAR
From Diagnosis to Decision: A Team Framework That Improves Case Acceptance
📆 Wednesday, March 18 | 3:00 PM ET
🎓 Earn CE credit for attending*
Most practices don’t have a demand problem — they have an affordability execution problem. And that's why so many treatment plans are stalled.
In this CE-credit webinar, Nancy Coy breaks down why patients hesitate after diagnosis — and shows how better alignment across your team can change that.
You’ll learn where breakdowns most often occur, how mixed messaging quietly impacts case acceptance, and what it looks like when clinical, administrative, and financial roles work together to guide patients forward.
After this session, you’ll be able to:
- Identify where treatment plans most often stall
- Understand how mixed messaging makes patients hesitate
- Improve team handoffs for a smoother patient journey
- Align care and cost at the right moment
- Present care in a way that feels clear, supportive, and pressure-free
- Take away practical strategies you can apply immediately
Join us to help more patients say yes to care.
Complete the form below to register
Earn Continuing Education (CE) Credit for this webinar
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Meet your host
Nancy Kay Coy , Dental affordability expert and creator of The Money Conversation Framework™
Nancy Kay Coy is the creator of The Money Conversation Framework™ and author of the Finance Rx® series, including Patient Lending Done Right.
With decades of experience in patient and consumer lending, Nancy helps dental organizations address the barrier to care that insurance alone cannot solve by aligning leadership strategy with real-world execution.
By helping teams improve how care and affordability are communicated, her approach helps patients feel informed, supported, and confident in their decisions.
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Got questions about this event? Contact webinar@rectanglehealth.com
Why HIPAA Matters
Secure PHI, Avoid Penalties, and Protect Your Practice's Reputation
Failure to comply with HIPAA law can lead to devastating breaches, audits, and hefty fines.
This is more than a legal requirement; it's an opportunity to safeguard your practice from spiraling into a financial and reputational disaster. Take control before it's too late.
